Jyri Partanen Sulake Corporation Oy June 8, 2005 Jira http://www.atlassian.com/software/jira/ Atlassian Enterprise Edition, Version: 3.1.1-81 2.5 years 4 Ent.$2400, pro $1200, free for non-profit Floaters. New projects and new user groups can be inserted seamlessly. XML Runs on web-server, supports different access levels to serve external staff. Fast. All variables of the bugs can be searched. Supports free text search with extra 9 keywords to further define free text search. Full search covers all variables of the bugs and can be saved to be used as a filter eg. on the front page of Jira or Confluence (intranet publishing system from Atlassian). Bugzilla, Mantis, Excel/CSV and Jelly scripting. Through JDBC several enterprise Oracle, DB2, MySQL, Firebird, SQL Server 2000, Mckoi, SapDB, PostgreSQL, Yes, with Java. Yes, high. CVS, Subversion, Perforce. Yes, with the possibility to select watchers to bugs. Workload, time tracking. Version workload. Version workload. Yes, but graphs are limited to percentage bar of workload and timetracking. I find Jira very useful in the process of defining found bugs. The bugs can be linked in 10 ways and thus the mass of bugs gains more information.Atlassian web supports users with forums, API descriptions, many different server instructions and (of course) public bug creation about Jira.Jira is used by many Fortune 500 companies, so I would see them as a strong supplier in to the future. JIRA can be accessed through XML-RPC and SOAP with a plugin.You can also alter the workflow of the bugs with XML interface, so basically you do not have to eg. settle for basic closed+open->reopened.I found a typo in the help-documentation and made a bugreport about it to the support.atlassian.com Jira. It was fixed in 3 days, so they act pretty fast even on trivial fixes.